Frequently Asked Questions
Everything you need to know about your shopping experience at The Fashion Project.
What are the shipping costs and delivery times?
We offer standard and express shipping options. Delivery within Greece typically takes 1-3 business days, while international shipping varies by destination. Shipping costs are calculated at checkout based on your location.
What is your return policy?
You can return any unworn item with its original tags attached within 14 days of delivery. Please use our online return portal to generate a shipping label and initiate the process.
Which payment methods do you accept?
The Fashion Project accepts all major credit and debit cards (Visa, Mastercard, AMEX), PayPal, and local payment methods including Cash on Delivery for orders within Greece.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to help you find the perfect fit. If you are between sizes, we recommend sizing up for a more comfortable fit.
Can I track my order once it has been shipped?
Yes. As soon as your order leaves our warehouse, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery status in real-time.
Are the items on the site authentic?
Absolutely. At The Fashion Project, we guarantee that all products sold on our platform are 100% authentic and sourced directly from official brand distributors.