Returns & Exchanges
At thefashionproject.gr, we want you to be completely satisfied with your purchase. If your new items aren't a perfect fit, you can return them within 14 days of receipt for an exchange or a full refund.
Return Process
- 1.Complete the Return Form
Fill out the return form included in your original package, specifying whether you would like a size exchange, a store credit, or a refund to your original payment method.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached. Ensure the products are unworn, unwashed, and in their original condition to qualify for processing.
- 3.Ship the Items
Send your package back to our warehouse using our preferred courier service or any registered mail provider of your choice; please keep your tracking number for reference.
- 4.Quality Inspection and Refund
Once our team receives and inspects your return, we will process your exchange or issue a refund within 5-7 business days, notifying you via email at every stage.